Contact information

Contact Information

We are here to help!

Whether you have a question about your order, need help with sizing, or just want to share your feedback, we would love to hear from you.

1. Customer Support

For all order-related inquiries (shipping, returns, defects), please email us. This is the fastest way to get a resolution.

• Email: prosofyhelp2026@gmail.com

• Response Time: We aim to respond within 24–48 hours (Monday to Saturday).

2. WhatsApp Support (Chat Only)

Need a quick answer? Drop us a message on WhatsApp.

• Phone: +916290314208

• Hours: Mon–Sat, 10:00 AM – 6:00 PM IST

3. Mailing Address : Prosofy, Badu Road, KathorMore, West Bengal, N24pgs, Pin:- 700128, India 

4. Business Inquiries

For bulk orders, collaborations, or partnership requests:

• Subject Line: "Partnership Request - [Your Name]"

• Email: prosofyhelp2026@gmail.com

Quick Answers

• Where is my order? You can track your order using the link sent to your email/SMS.

• Can I return an item? Please check our before sending an email.

• Do you ship internationally? Currently, we ship only within India.